Privacy Policy

Dynabook Partner Support

dba-insidesales@dynabook.com   |   (833) 678-2300
Intel

This Privacy Policy Statement (“Privacy Statement”) applies solely to the online information gathering and data sharing practices of Dynabook Americas, Inc., (“DBA”) for this website, service and/or application (“DBA Online”) and does not apply to other DBA affiliates or our parent company, and such entities may have their own privacy policies.

Your privacy is important to DBA. This statement provides you with information about the type of personally identifiable information that is gathered and tracked through DBA Online, how the information is used, stored, secured and with whom the information is shared. In general, you can visit DBA via DBA Online without providing any information about yourself. However, there might be times when we may need information from you or we obtain information about you when you or others provide us with such information. By using DBA Online, you agree to the terms provided in this Privacy Statement.

Collection of Personal Information

We may collect your name, address, email address, domain name, client IP address, phone number, and other personally identifiable information about you (“personal information”) and the products or services you purchase or obtain from us. This information is collected, in general, from information you provide to us through DBA Online when you complete a product registration or initial setup wizard, through your survey responses or rebate forms, and/or through your filling out and submitting forms through DBA Online requesting information from DBA. We may also receive information about you and your purchases from the service provider assisting with our online store. With your consent, we may also collect your precise geographic location information via DBA Online.

Automatically Collected Information

DBA Online is engineered to collect statistical information about those using it. This allows us to maintain a welcoming and accessible site. For this purpose, we may track your movement within the site, the pages from which you were referred, access times and browser types. We only use this information in aggregate and do not link it to you personally. To gauge the effectiveness of our site, we do collect some generic information about our visitors. Our web servers recognize and automatically log a visitor’s domain name, the web page from which a visitor enters our site, which pages a visitor visits on our site, how much time a visitor spends on each page, and the visitor’s IP address. We may use anonymous tracking technologies to collect, store, and sometimes track information for statistical purposes, and to improve the services we provide, including using it to evaluate and improve our site. We also collect and store information automatically using cookies and similar technology as described below.

Access to Your Information and Opting Out

You may opt out of receiving marketing information from us by unsubscribing using the link on any email you receive from us. If you opt out of receiving our marketing information, we may still send you certain types of communications, such as product updates for your registered products, transactional or legal notification emails, warranty related communications and we may respond to requests from you by email. We will try to process your opt-out request within ten business days.

Although via DBA Online we may collect personal information about your online activities using DBA Online over time, we do not collect such information from you about your activities on third-party websites. We do not respond to “do not track” signals, if any, being sent from your browser. Furthermore, we permit select third parties to collect non-personal information about your online activities over time and across different websites when you use DBA Online. If you would like to opt-out of any of the technologies that we and/or our third parties employ to collect your information via DBA Online (e.g. cookies), you may do so by blocking, deleting, or disabling them as your browser or device permits. Please refer to your browser Help instructions to learn more about your browser settings and how to handle cookies.

For more information on third-party advertising-related cookies and how to exercise your choice to opt-out of them, please visit http://www.aboutads.info/choices and/or www.networkadvertising.org/managing/opt_out.asp.

If you wish us to cancel, and/or stop the processing of your personal information we will, subject to our discretion, cancel and/or stop the processing of the personal information. We will not delete information that we are required to retain for our business operations or legal compliance. We may require that you provide adequate identification information or documentation before providing you the information about you that we hold; this is for your protection. We will respond to your requests within 20 days of receipt and authentication.

Please note that you may be charged a fee, if permitted under applicable law, of around US$20.00 to meet our costs in providing you with details of the information we hold about you.

Use and Sharing of Personal Information

We do not sell your personal information. We may use your personal information for the following purposes:

    • to contact you about products you have purchased, respond to your inquiries, complaints, and other communications,
    • to verify your identity,
    • to provide and improve customer service,
    • to inform you of special events, products and services opportunities that may be of interest to you,
    • to conduct market research regarding DBA products or services,
    • to customize the content of DBA Online for you,
    • to conduct statistical or demographic analyses,
    • to provide for the safety and security of our customers, staff and others and meeting our legal and regulatory compliance requirements,
    • to detect and prevent fraud or other unauthorized activities,
    • to enforce our legal rights,
    • to support and enhance our communications with you, or for other business purposes.

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics, to our affiliates and third parties without restriction.

We may share your personal information with the DBA family of companies and with outside companies in connection with your trial, purchase or registration of products or services provided by such companies, and with companies that perform marketing or other services on our behalf and at our direction, for example operating our online store or fulfilling your order. We may engage third parties to help deliver DBA ads, offers and other online communications. These companies may collect and use information about you to help us better understand the effectiveness of our offers, promotions and types of advertising that appeal to our customers. Third-party service providers and suppliers that are providing services for us are required to keep confidential the information received on behalf of DBA and are not to use it for any purpose other than to carry out the services they are performing for us. We may enhance or merge your information collected online with other information you provide us through other sources including, but not limited to, product registration, call centers, rebate programs, sweepstakes, surveys, or data from third parties for purposes of marketing products or services to you.

We may share your personal information if the disclosure is done as a part of a purchase, transfer or change of control of our products and/or services or our assets (e.g., in the event that all or substantially all of our assets are acquired by another party, personal information may be one of the transferred assets).

We may also share your personal information in connection with law enforcement, fraud prevention, and other legal action, or if DBA reasonably believes it is appropriate to do so to protect DBA, its customers or the public.

Cookies and Various Technologies

We use technology to help us deliver customized visitor experiences and understand trends and patterns.

We may engage third parties to collect non-personal information using “cookies” and/or other industry standard technologies (e.g., clear GIFS, web beacons, pixel tags, java script tag) to generate statistics or measure and analyze website activity (including page usage and paths followed during visits through our sites and/or the items you view or place in your shopping bag) in order to improve DBA Online functionality, deliver content specific to you and/or targeted for your interests while using DBA Online and/or a third-party website, and to better manage advertising of our products. The collected data also helps us determine which product, service or support information may be appropriate for you and to help us maintain an efficient shopping experience for you.

You can set your browser to notify you before you receive a “cookie” or to turn off “cookies” completely. If you do so, however, some areas of our site may not function properly.

Data Processing and Cross-Border Data Transfers

DBA Online is maintained on servers located in the United States, and personal information submitted through DBA Online is stored on our servers in the United States. If you are visiting DBA Online from outside the United States, please be advised that your information is transferred to our U.S. servers. Disclosing your personal information to us pursuant to this Privacy Policy is at your own risk. We strive to comply with laws of jurisdictions in which we maintain operations but we make no representations that the practices described in this Privacy Policy are compliant with laws outside those jurisdictions that apply to the collection, security, use, and disclosure of personal information.

Information Security

DBA uses reasonable technical, administrative, and physical measures to protect information contained in our systems against misuse, loss or alteration. Keep in mind, however, that no method of transmission over the Internet or other method of electronic storage is 100% secure. While DBA strives to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us. Please also note that any information that you sent to us by email is not protected.

Third Party Websites

DBA Online may contain links to other third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of such third-party websites. The information practices of those third-party websites are not covered by this Privacy Statement. Other DBA co-branded websites may also operate under their own privacy and security policies. You are responsible for reviewing third-party and co-branded privacy policies, as applicable, to determine the handling of your information.

Children’s Privacy

DBA does not seek to collect personal information about children through DBA Online. If you are under the age of 18, please do not provide any personally-identifiable information to us through DBA Online.

Notification of Changes

From time to time, we may choose to change our privacy practices and this Privacy Statement. We will notify you of material changes to the Privacy Statement by posting a revised Privacy Statement via DBA Online with an updated effective date. We recommend that you check back at DBA Online at https://us.dynabook.com/privacy-policy on a periodic basis to review the then current Privacy Statement. Any updates, revisions, supplements, modifications or amendments to this Privacy Statement shall be effective immediately upon its posting via DBA Online and will only be applicable to disputes arising, or arising out of events occurring, after such posting has been made. You agree that you will continue to be bound by this Privacy Statement, however and whenever it is updated, revised, supplemented, modified, or amended, if you continue to use DBA Online after the updates, revisions, supplements, modifications, or amendments have been posted.

Questions Regarding Our Privacy Statement

If you have any questions about this Privacy Statement or our privacy practices, please contact us at dba-privacy@dynabook.com or by contacting us at:

Dynabook Americas, Inc.
5241 California Ave., Ste. 100
Irvine, CA 92617, U.S.A.
+1 (949) 583-3000

In order to ensure your request is dealt with expeditiously, please be sure to include your full name, address and telephone number and a copy of a document evidencing your identity (such as an ID card or passport) so we can ascertain your identity and whether we have any personal information regarding you, or in case we need to contact you to obtain any additional information, we may require to make that determination.

If you feel that DBA Online is not following its stated policy or complying with applicable privacy laws, please contact us by sending an email to dba-privacy@dynabook.com. We will act promptly to address your concerns.

This Privacy Statement is effective as of May 14, 2019.